Job Requirements and Preferences:

The candidate must be able to work with the Risk Management Leader for the SAP Practice Team to:

•       Review contacts for clarity and completeness of technical approach, appropriateness of deliverables and assumptions, and risk words
•       Review Engagement Acceptance Forms for accuracy and identification of risks
•       Review Master Service Agreements for non-standard terms
•       Review quality reports, including quarterly QRP reports, and recommend actions to be taken to mitigate identified risks
•       Work on special projects – including Concourse – related to risk and quality as needed 

Basic Qualifications:

Minimum Degree Required:

Bachelors Degree

Preferred Qualifications:

Knowledge of SAP and risk management

Degree Preferred:

Computer Programming, Software Development, Computer Networking, Technology Management, Information Technology, or similar

Certification(s) Preferred:

SAP

•   Emphasizing client service solutions for which risk management support and guidance will be provided to client service partners/teams and risk management policy expertise
•       Working on firm level and solution level initiatives.

This role will provide leadership and support to the firm’s Cloud & Digital Platform Risk Management and client service teams and demonstrates intimate level abilities as a team leader, emphasizing the following areas:

•   Advising client service teams in complex risk management matters such as engagement-related consultations, contract reviews, new product/service-related initiatives, and other risk management matters as they arise;
•   Developing requirements and collaborating with other firm enablers to implement various risk-management and/or other related business process systems as an enabler and/or through simplification initiatives;
•   Preparing and presenting on risk management and quality matters to client service teams and other enablers;
•   Being comfortable challenging others and being challenged;
•   Communicating clearly and concisely in verbal and written communication including the utilization of Google Suite to draft and review documents, analyze data, and prepare related presentations; and,
•       Utilizing creative problem-solving abilities and a consistent consultant mindset, and a proven ability to research problems and/or issues and develop effective solutions for initiatives related to risk management, quality and independence policies and guidance, and the application of these policies and guidance to new strategies and/or other initiatives and with consideration of changing business needs.

Demonstrates intimate level abilities with, and/or a proven record of success directing efforts identifying and addressing client needs:

•   Building proven relationships with clients and all levels of leadership;
•   Collaborating within and external to one’s own team and influencing outcomes;
•   Developing an awareness of Firm services;
•   Approaching initiatives in an organized and knowledgeable manner;
•   Delivering clear requests for information; demonstrating flexibility in prioritizing;
•   Developing strategy as well as writing, communicating, facilitating, and presenting cogently to and/or for all levels of audiences, clients and/or internal staff and management;
•   Developing and implementing multiple programs and initiatives balancing resources across projects;
•   Anticipating future needs of the organization/unit and to effect change in strategy to meet these needs;
•   Supervising teams to create an atmosphere of trust;
•   Seeking diverse views to encourage improvement and innovation;
•   Participating in various staff recruitment and retention activities; and,
•   Coaching staff including providing timely meaningful written and verbal feedback.