Preferred Knowledge/Skills

• Demonstrates extensive knowledge of and/or success in HR services, helping the firm define and enhance employee engagement and people experience. The objective is to engage the employees and make them feel belonged to firm’s story of growth and its values.
• Understanding of key drivers of employee engagement, and ability to integrate those drivers into a pre & post people experience strategy resulting in employee retention & motivation.
• Building productive and collaborative relationships with the internal stakeholders, team members, proactively providing/seeking guidance, clarification, and feedback.
• Conducting and managing market research and quantitative and qualitative analyses, including the timely synthesis of complex data into meaningful insights and the ability to readily grasp analytical frameworks in people experience programs.

Responsibilities

Professional skills and responsibilities for this level include but are not limited to:

As a Manager, you’ll not only be part of a team of problem solvers, but also help build the team to solve complex business issues from strategy to execution.

• Developing and delivering the organization’s sustainable annual People experience & engagement strategy along with overall project management including day-to-day operations to deliver top-notch experience to new hires from hire to retire stage.
• Planning & managing annual people experience calendar to promote an engaged, connected work culture, fostering innovation, wellness, and fun at work in the current virtual environment.
• Driving the engagement activities and people initiatives with proven skills in coaching, design, drive, and implementation, resulting in reduction of attrition percentage significantly. 
• Drive employee engagement communication on google site, yammer and regular e-newsletter to employee surveys, reward schemes and events and take a central role in several other employee engagement initiatives.
• Strong ability to manage complex tasks, forecast trends and innovates ahead of the curve.
• Identify and address issues related to employee engagement and design solutions.
• Develop an action plan for improvement and undertaking new initiatives basis Employee Satisfaction survey & improve as per the defined ROI & Success Metrics.
• Conduct employee focus groups that complement engagement surveys to seek views and feedback on key business issues
• Ensure the most effective communications channels and tactics are used that enable clear and aligned messaging in line with company’s business strategy.
• Work closely with Leaders to understand the team/functional requirements in terms of engagement and design strategies accordingly.
• Build and foster relationships across business functions and locations to ensure employees are engaged and informed no matter where they are based.
• Drive culture and build feedback mechanisms into employee engagement activities and internal communications to enable employees to have an opportunity for dialogue.
• Gather, analyze, and present key employee engagement metrics to help support the delivery of key initiatives and prepare reports for key stakeholders in a timely manner.
• Develop comprehensive and sustainable employee engagement strategy.
• Ensure effective, consistent coordination and implementation of HR business processes, functions and procedures and monitors HR projects and workflow.
• Navigate the complexities of cross-border and/or diverse teams and engagements.
• Uphold the firm’s code of ethics and business conduct.

Qualifications: 

• Bachelor’s or master’s degree in Human Resources from a reputed B school.
• Minimum of 8-10 years relevant HR domain experience with strong project management skills to plan, track, monitor various activities.
• Excellent Communication Skills – Both spoken and written along with creative content creation/writing.
• Incredibly self-motivated and conscientious, with a desire to make a real difference to the business Customer Mindset – Be able to anticipate the requirements of our internal customers, proactively design strategy on what can be done to meet their requirements
• Eagerness to learn about new tool sets, identify what business needs can these tools address and then drive their adoption
• Strong collaboration ability since it would be essential to be able to work with the Global and Local teams.